ABOUT SYSTEM SUPPORT GROUP

About Us

What is System Support Group?

System Support Group is an independent IT services group that supports companies in leveraging AI and data, as well as driving business transformation. We provide one-stop services covering the entire IT lifecycle, from IT strategy planning and consulting to system development, cloud implementation, operation, and maintenance.

As advances in AI continue to transform the business environment, the Group leverages its expertise in AI and data technologies, together with its strong technical capabilities, to help customers improve productivity and accelerate business transformation.

IT Industry Chart

System Support Group operates in the information services sector of the IT industry, supporting corporate clients through the development, implementation, and operation of information systems. As an independent IT services provider, the Group is not tied to any specific technology vendor and can select the most suitable products and services for each customer, delivering flexible solutions across a wide range of technology domains, including cloud and data-related technologies.

System Support Group by the Numbers

Progress to Date

Unique Features of System Support

An independent systems development company

As an independent IT services provider that is not tied to any specific manufacturer or technology vendor, one of the Group’s key strengths is its ability to flexibly select and deliver the most suitable technologies and services for each customer. Even as the technology landscape evolves rapidly with advancements in cloud computing and AI, the Group leverages its broad expertise and technical capabilities to support customers in building IT infrastructure and driving business transformation.

Cloud Integration Business Driving Growth

As advances in AI continue to reshape the IT landscape, the Group views these changes as growth opportunities. By strengthening its capabilities in AI, data, and cloud technologies, the Group helps customers accelerate business transformation and enhance productivity.

Deploying cutting-edge services in Japan

Leveraging its presence in Silicon Valley, the Group continuously monitors trends in emerging technologies and services, including AI and cloud computing. By identifying promising technologies and services at an early stage, the Group introduces innovative solutions to the Japanese market.

Domestic service development of ServiceNow, a cloud-based service for IT service management from the United States

We quickly began training engineers and developing services at a time when ServiceNow had just entered the Japanese market, in recognition of its potential in Japan and its compatibility with our Group’s business.

Growth Strategy

The Medium-Term Management Plan 2029 sets out the Group’s future growth strategy and management direction in light of a business environment where the use of AI, data, and cloud technologies is accelerating. We view changing customer needs in the age of AI as a growth opportunity and aim to enhance the value we provide and achieve sustainable growth.

Medium-Term Management Indicators (Consolidated)

In the Medium-Term Management Plan 2029, the Group targets net sales of 43.61 billion yen, operating profit of 4.51 billion yen, and an operating margin of 10.3% in FY6/2029. The planned CAGRs from FY6/2026 to FY6/2029 are 11.9% for net sales and 15.0% for operating profit. Through the expansion of the cloud, AI, and data businesses, enhancement of the value we provide, and productivity improvements, we aim to achieve both sales growth and improved profitability.

Shareholder Returns Policy

Our basic policy is to continue to pay progressive dividends to shareholders, with a target consolidated dividend payout ratio of 40% or more, while investing in future growth and strengthening our management structure.