
ABOUT SYSTEM SUPPORT GROUP
About Us
What is System Support Group?
As a group of experts specializing in IT (information technology), we provide one-stop services from planning to development, operation, and maintenance of information systems for our client companies.
Overview of Main Services

IT Industry Chart
System Support Group is positioned primarily in the Information Processing Services category of the information technology industry.As an independent system development company not belonging to any other corporate group, we are free to select and use a variety of software and hardware to provide our clients with optimal solutions.
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Software Industry
Provides services such as design, development and maintenance of general-purpose software that performs various processes on computers
Examples: Microsoft, Oracle, Adobe, Trend Micro -
Information Processing Services Industry
Provide design, development, maintenance, and other services for information systems required by enterprises.
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【User-type】
NTT Data, SCSK, NRI
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【Manufacturer-affiliated】
Fujitsu, NEC, Hitachi, Ltd.
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【Independent】
Otsuka Corporation, TIS,System Support
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【Foreign-owned】
IBM, Accenture
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Hardware Industry
Development, manufacturing, and sales of IT devices (PCs, smartphones, servers)
Examples: Apple, Dell, Fujitsu, SONY, Panasonic -
Cloud Services Industry
Provide services that allow large numbers of servers and other equipment and software to be used over a network.
Examples: Amazon, Microsoft, Google, Fujitsu, Softbank, NTT Group -
Internet/Web Industry
Provides a variety of Internet-based communication services, including websites, social media, search engines, engines, online advertising, and e-commerce, mainly for individuals
Examples: Amazon, Yahoo, Rakuten, LINE, CyberAgent
System Support Group by the Numbers
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Net Sales
(Fiscal year ending June 30, 2024, consolidated)
220.2 billion yen+14.3% year-on-year
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Operating profit
(Fiscal year ending June 30, 2024, consolidated)
16.7 billion yen+14.7% year-on-year
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Operating profit ratio
(Fiscal year ending June 30, 2024, consolidated)
7.6 %0 points year-on-year
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ROE
(Fiscal year ending June 30, 2024, consolidated)
26.7 % -
Year Established
1980 -
Number of Employees
(As of June 30, 2024, consolidated)
1,484 -
Number of Hires
(Fiscal year ending June 30, 2024, consolidated)
226 -
Number of Group companies
(As of January 1, 2025)
7 domestic companies 2 overseas companies -
Percentage of engineers
(As of June 30, 2024, consolidated)
84.5 % -
Retirement rate
(Fiscal year ending June 30, 2024, consolidated)
6.4 % -
Annual dividend per share
(Fiscal year ending June 30, 2024)
40 yen -
Percentage of direct transactions with client companies
(Fiscal year ending June 30, 2023, System Support non-consolidated)
67.1 %
Progress to Date

Unique Features of System Support
An independent systems development company
As an independent IT company not belonging to any other corporate group, we can freely select and use a variety of hardware and software to build the optimal system environment for our customers. We are a one-stop shop for services from consulting, design and development, testing, and operation and maintenance support, and our customers consist of companies in a wide range of industries.

A group of engineers with strong cloud computing skills
Focusing on the cloud computing field, where needs are growing as the foundation for the advancement of DX in customer workplaces and society, we support enterprises using cloud computing and data migration.

Deploying cutting-edge services in Japan
In 2013, STS Innovation, Inc. was established in Silicon Valley, U.S.A. We are at the forefront of IT, catching up with advanced technologies and services as quickly as possible and linking them to the domestic development of promising businesses.

Domestic service development of ServiceNow, a cloud-based service for IT service management from the United States
We quickly began training engineers and developing services at a time when ServiceNow had just entered the Japanese market, in recognition of its potential in Japan and its compatibility with our Group’s business.

Growth Strategy
Along with the continuation of business based on the company’s policies and management philosophy, the Medium-Term Management Plan Rolling Plan (FY2025/6 to FY2027/6) establishes the medium-term theme of “Growth and Creation of Further Innovation.

Medium-Term Management Indicators (Consolidated)

Shareholder Returns Policy
Our basic profit distribution policy is to continue to pay progressive dividends to shareholders and increase the level of dividends in accordance with our performance and profit level, while investing in future growth and strengthening our management structure.

